Cleaners That Care – Expect Five Star Customer Service From Us
Expect The Very Best Customer Care
You call, we come running. Your satisfaction is everything to us. What you need is what we built our company on.
You can expect us to go out of our way to assist you if you run into any problems. That means your problem is fixed for you, almost always on the same day or during your next clean, no questions asked. Our Guarantee is to Fix it Free.
Introducing Danny, Full Time, Customer Service Manager
Danny’s purpose is to make you happy. As an ex-cleaner himself with years of experience, Danny is able to accurately assess your needs and organise for your problems to disappear.
Danny is available when you need him – use the form to the right to send an email directly to her inbox or call him on 0407612060 to talk to him now.
People that meet Danny have described him as “One Smart Cookie” and one customer calls him, “The Flash”. Danny is fast and efficient. If you need him, he will be there for you and you will see for yourself, why he has picked up so many playful nicknames!
Thought Of An Improvement We Can Make?
We work hard to deliver the best customer service we can every day. But we also know that our customers make us better cleaners. So if you have an idea, you think we could use, let Julie or Danny know today. We Care About Quality
Going The Extra Mile
Our regular cleaning is only half of our story. Our customers rely on us for all sorts of additional services. Below are some requests that we have successfully assisted with. We have alerted a customer that their ceiling was collapsing during a rain event and we stuck around to clean up the mess.
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- We have done special Coronavirus eradication cleaning.
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- When our customers change address, we assist with exit cleans and pre-move cleans or builders cleans.
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- We have organised pool care, handyman services, painting and other non-cleaning activities.
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- We have helped our customers when moving their personal addresses.
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- We have mopped up after localised flooding.
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- We have provided services for special or one-off events.
If you can think of it, we have probably done it. Read More About Our Over The Top Exploits
Have a Request?
Use the form to your right or contact our Our General Manager, Julie Byrne on 0433322240